HONG KONG OR MAINLAND CHINA: FREE SF EXPRESS INTERNATIONAL REGIONS: FREE DHL EXPRESS
DEPENDING ON THE TIME OF DAY THAT YOU PLACE YOUR ORDER AND THE ITEMS AVAILABILITY, ORDER FOR AVAILABLE PRODUCT WILL BE ARRIVED IN 1-2 WEEKS; ORDER FOR CUSTOMISED PRODUCT WILL BE ARRIVED IN 3-4 WEEKS. OUR CLIENT SERVICE WILL INFORM YOU BY EMAIL OR PHONE WHEN YOUR ORDER IS DELIVERED.
EXPRESS ORDERS PLACED ON SATURDAY AND SUNDAY WILL BE PROCESSED ON THE FOLLOWING WORKING DAY.
IF YOU WISH TO CANCEL OR MODIFY YOUR ORDER, PLEASE CONTACT OUR CLIENT SERVICE AS SOON AS POSSIBLE. ONCE AN ORDER HAS BEEN SUBMITTED, WE CANNOT GUARANTEE THAT THE PURCHASE CAN BE CANCELLED OR MODIFIED. HOWEVER, WE WILL DO OUR ABSOLUTE BEST TO ACCOMMODATE YOUR REQUEST.
IF YOU WISH TO CANCEL OR MODIFY YOUR ORDER, PLEASE CONTACT OUR CLIENT SERVICE AS SOON AS POSSIBLE. ONCE AN ORDER HAS BEEN SUBMITTED, WE CANNOT GUARANTEE THAT THE PURCHASE CAN BE CANCELLED OR MODIFIED. HOWEVER, WE WILL DO OUR ABSOLUTE BEST TO ACCOMMODATE YOUR REQUEST.
ONCE YOUR RETURNED ITEM IS RECEIVED BY OUR CENTRAL WAREHOUSE, WE WILL PROCEED THE REFUND WITHIN 14 BUSINESS DAYS. PLEASE CONTACT OUR CUSTOMER SERVICE IF YOU HAVE ANY QUESTIONS ON YOUR RETURN OR REFUND.
IF YOUR PRODUCT NEEDS TO BE REPAIRED, PLEASE CONTACT OUR CLIENT SERVICE AT +852 6887 7253.
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